Bank of Queensland

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Bank of Queensland Limited
Public
Traded as ASX: BOQ
Industry Banking, Financial services
Founded 1874
Headquarters BOQ Village, 100 Skyring Terrace, Newstead, Queensland, Australia
Number of locations
Area served
 Australia
Key people
Products
Increase A$260.5 million (2014)[1]
Total assets Increase A$43.027 billion (2014)[1]
Total equity Increase A$3.3405 billion (2014)[1]
Number of employees
 1,903 (2014)[1]
Divisions
Slogan It's Possible to Love a Bank
Website

The Bank of Queensland (branded BOQ) is an Australian retail bank with headquarters in Brisbane, Queensland. The bank is one of the oldest financial institutions in Queensland, and now has branches throughout Australia with a network of 252 branches, including 78 corporate branches and 166 "owner managed" branches.[1] Following the Home Building Society and Pioneer mergers, it now has more than 650,000 customers.[citation needed]

In 2007, customer satisfaction with the bank was placed at 88%.[2]

History

In 1874 the Brisbane Permanent Benefit Building and Investment Society was established as the first permanent building society formed in Queensland. The Society incorporated in 1887. The company amalgamated with City and Suburban Building Society in 1921. The company amalgamated with Queensland Deposit Bank a decade later.

File:StateLibQld 1 87624 Staff members of the Bank of Queensland, Brisbane, 1922.jpg
Staff members of the Bank of Queensland, Brisbane, 1922

The company received a licence to operate as a trading bank in 1942. Until this point, what became the Bank of Queensland was a savings bank cum building society, not a 'trading bank'. The company changed its name to Bank of Queensland (BOQ) and computerised its operations in 1970. 1971 saw the bank become a publicly traded company listed on the Australian Stock Exchange.[3]

The bank incorporated Bank of Queensland Savings Bank as a wholly owned subsidiary in 1982. In 1991 BOQ acquired Stowe Electronic Switching Pty Ltd and renamed it Queensland Electronic Switching Pty Ltd. In 1999, Bank of Hawaii bought 5.8 m shares (approx. 10%) in Bank of Queensland. Two years later Bank of Hawaii sold its 6.2 m shares and 5.4 m convertible notes in Bank of Queensland to refocus on its operations in Hawaii. BOQ acquired the equipment financing business of UFJ Bank in Australia and New Zealand in 2003.[3] The bank also acquired ATM Solutions.

In 2004, BOQ opened branches in New South Wales, Victoria, and the Australian Capital Territory. The following year BOQ acquired the $78 million debtor finance division of ORIX Australia. In 2006 the bank acquired Queensland-based Pioneer Permanent Building Society[3] and opened branches in the Northern Territory and Western Australia. Bank of Queensland merged with Western Australia-based Home Building Society, the Mackay Permanent Building Society and the Queensland-based Pioneer Permanent Building Society in 2007.[4]

In 2010, BOQ joined the rediATM network, and purchased St Andrew's Insurance.[3] St Andrew's is an Australian manufacturer of consumer credit insurance products. It also acquired the Australian and New Zealand divisions of CIT Group Inc,[3] a supplier of vendor finance to small businesses and middle market companies. In 2011, the bank experienced a profit slump due to lending losses from the 2010–2011 Queensland floods.[5]

In 2013 BOQ bought Virgin Money Australia for $40 million.[6] Under the deal, BOQ has rights to the Virgin Money name in Australia for four decades while paying royalties to the Virgin Group, and Virgin has a seat on the BOQ board.[6]

Involvement with Storm Financial

In 2010, it was found that one of the Townsville branches of the Bank of Queensland was giving loans to clients of the collapsed Storm Financial.[7] Australian Securities and Investments Commission undertook compensation suits on behalf of Storm Financial clients against the BOQ.[8]

See also

References

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External links

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  7. ↑ Fanning, Ellen. "BOQ docs show problems with Storm loans", 60 Minutes, Australia, 4 June 2010. Retrieved on 6 June 2010.
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